Privacy Policy

1. Introduction

Welcome to TuneCat. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our music streaming platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our service
• Upload content (for artists)
• Contact our support team
• Participate in surveys or promotions

This information may include:

• Name and email address
• Payment and billing information
• Artist name and profile information (for artists)
• Profile pictures and biographical information

2.2 Usage Data

We automatically collect certain information when you use our platform:

• Listening history and preferences
• Playlists created and songs favorited
• Search queries
• Device information (type, operating system, browser)
• IP address and general location data
• Time and duration of your sessions

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our platform
• Process your subscription payments
• Calculate and distribute royalty payments to artists
• Improve and personalize your experience
• Provide music recommendations based on your listening habits
• Communicate with you about updates, promotions, and support
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations

4. Revenue Distribution and Listening Data

TuneCat uses a user-centric payment system (UCPS). We collect and analyze your listening data to:

• Calculate how much of your subscription fee goes to each artist you listen to
• Provide transparent revenue reports to artists
• Ensure fair and accurate payment distribution

Your listening data is used solely for payment calculation and service improvement. We do not sell your listening history to third parties.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

5.1 With Artists

Artists can see aggregated statistics about who is listening to their music, but they do not receive personally identifiable information about individual listeners unless you choose to follow them or interact with them publicly.

5.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.4 Business Transfers

If TuneCat is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you close your account, we will delete or anonymize your personal information within a reasonable timeframe.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Opt-out of marketing communications
• Withdraw Consent: Withdraw consent where we rely on consent to process your data

To exercise any of these rights, please contact us using the information provided at the end of this policy.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to the transfer of your information to these locations.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us.